Frequently Asked Questions


No problem, if you are not sure which option is best for you based on the time of the year, diving seasons, budget, group dynamics then give us a call, request a call back, send us an e-mail or chat to us live by clicking on the top right hand corner of the webpage. So many ways to chat with us, all our team have dived all over the world and know preciously what it takes to provide a good diving holiday.

Because of the nature of the site, only contributors and admin can create groups. However if you feel that we are missing something please use the contact form to let us know.

When you browse our accommodation options, you will notice that we have listed each option on a scale of 1 to 5, with 5 being the highest. We have such a vast range of accommodation from camping to luxury hotels, that we have had to rate the across the board. So while a campsite might be amazing, it may only be rated with a one or two star. And while a guesthouse is first class it may only get a 3 star, as it is in competition with a five star luxury hotel. It is a rough rating system we use across all accommodation types that we offer.

Yes, in fact a scuba diving holiday somewhere a little warmer is a great way to progress your diving if you have already had a few discover scuba experiences. All our instructors are qualified to help you step up to that next diving level. At most dive centres, you will also find an extensive range of dive gear to suit your needs, and there is always something to move onto!

Of course! We teach people how to dive each week in many locations around the world. We offer dive tuition for an extensive range of young, old, male, female, able-bodied, disabled, fit and not so fit people!
 

ATOL is the Air Travel Organisers'  Licensing scheme. It bonds your flight, so should the flight company go into insolvency then you will still be able to fly home. However this doesn't protect your scuba diving holiday. Some companies display an ATOL membership symbol but primarily only sell holidays without flights. We believe that this is deliberately misleading customers. ATOL protection only covers you if you buy flights as part of your package - and since we don't sell flights an ATOL membership would not give you any protection. However, we do follow the practice and guidelines for ABTA members laid down by EU and UK law. Errant holds its own trust account for your actual dive holiday protection in line with the Package Travel, Package Holidays and Package Tours Regulations 1992.

We are currently working to allow you to purchase holidays directly from the website, at present all you need to do is visit the contact form and let us know where and when you want to go, oh and a phone or email address to contact you by.

To allow you to take advantage of low cost flight options and so that you can travel when best suits you, we do not book flights.  However we can assist you in obtaining the right flights by giving you the contact details of an ATOL (Air Travel Organisers' Licensing) holder and we then organise all of your travel and requirements from the airport onwards.  By ensuring that you are booking with an ATOL holder you can rest assured that your flights are financially protected.

All monies paid to Sunken Dreams Scuba Diving Academy will enter a trust account. Your funds are held in this account and will not be released until you have returned from your holiday. In the unlikely event of the company becoming insolvent, your payment is protected by the company's trust account, so your peace of mind is guaranteed. This means that your money will be refunded in the event of our insolvency.

Yes we can. We run diving holidays for schools, universities, sport camps, disabled groups, stag and hen's, work trips, team building and much more. In fact at many resorts we offer large discounts for big group bookings. Please contact us with your full name, contact number, ideal resort and budget. We will then put togther a few different options for you.
 

Yes, in fact 88% of our surfing holidays are tailor-made to suit our clients. If one of our more popular dive holiday or lesson packages do not fit your needs, get in touch and we shall tailor a trip for you.

Follow these three easy steps to solve your problem.

1. Check that the email address you have registered with us corresponds correctly to your actual email address. For peace of mind, check the spelling and caps are the same in both.

2. Check the 'Trash' or 'Junk' section of your email address. As this will be the first email you have received from us, often your email address will send our email to you there. Look for an email from 'team@sunkendreams.co.uk'.

3. Failing this, contact us using the 'Contact' button in the menu or send us an email directly to team@sunkendreams.co.uk with your issue. We will assist you personally to make sure you sign up and sink in as a member of the Sunken Dreams Scuba Diving Academy asap!

You can either go to groups page or go to your profile page, from which you can see your subscriptions and groups.

To update or edit your profile, selct my account, from here you can take control of all your personal information as well as subscriptions and messages.